Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") describes the data practices of ph711 ("ph711," "the Company," "we," "us," "our") in relation to the personal information of individuals ("you," "the Data Subject," "Player") who access or use the ph711 online gaming platform at ph711.cam, including all associated subdomains, mobile interfaces, and related services (the "Platform").

ph711 is committed to protecting the privacy and security of your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC). This Policy explains what personal data ph711 collects, the purposes for which it is processed, with whom it may be shared, and the rights available to you as a data subject under Philippine law.

By accessing the ph711 Platform, registering a player account, or otherwise engaging with ph711's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

2 Data Controller Information

For the purposes of applicable data protection law, ph711 acts as the Data Controller in respect of the personal information processed in connection with the Platform and its services. As Data Controller, ph711 determines the purposes and means by which your personal data is processed.

ph711 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data protection obligations. Inquiries relating to ph711's data practices, or requests to exercise data subject rights, may be directed to ph711's support team at the contact details specified in Section 14 of this Policy. The DPO will handle all data privacy-related correspondence with appropriate priority and discretion.

3 Personal Data We Collect

ph711 collects the following categories of personal data in connection with the provision of its services:

ph711 does not knowingly collect sensitive personal information (as defined under the Philippine Data Privacy Act) beyond what is necessary for identity verification and regulatory compliance purposes. Where sensitive information is collected — such as government ID numbers — it is handled with heightened security measures and access controls.

4 How We Collect Your Data

4.1 Information You Provide Directly

ph711 collects personal data that you provide directly when registering a player account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions. This includes all information entered into forms, submitted documents, and communications sent to ph711 through any channel.

4.2 Automated Collection

When you access the ph711 Platform, certain technical data is collected automatically through cookies, web beacons, and similar tracking technologies. This includes your IP address, device identifiers, browser information, pages visited, session duration, and interaction patterns. See Section 8 for more detail on ph711's cookie practices.

4.3 Third-Party Sources

ph711 may receive personal data about you from third-party sources in limited circumstances, including: identity verification service providers who validate KYC documents; payment processors who confirm transaction details; fraud prevention services that provide risk assessment information; and regulatory databases consulted as part of anti-money laundering screening. Information received from third parties is handled in accordance with this Privacy Policy.

5 Legal Basis for Processing

ph711 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform the ph711 player agreement, including account management, game access, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, PAGCOR regulatory requirements, tax obligations, and lawful orders from competent authorities.
• Legitimate Interests: Processing necessary for ph711's legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention, security monitoring, and platform improvement, where these interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and certain optional features, where you have provided freely given, specific, informed, and unambiguous consent that you may withdraw at any time without affecting the lawfulness of prior processing.

6 How We Use Your Data

ph711 uses the personal data it collects for the following purposes:

• Creating, managing, and maintaining your ph711 player account;
• Verifying your identity and age in accordance with KYC obligations and the 21+ age restriction applicable to ph711 services;
• Processing deposits and withdrawals via GCash, Maya, bank transfer, and cryptocurrency channels;
• Providing access to ph711's game library and associated services;
• Administering bonuses, promotions, and VIP program benefits;
• Monitoring gaming activity for responsible gaming purposes, including detecting patterns consistent with problem gaming;
• Detecting, investigating, and preventing fraud, money laundering, cheating, and other prohibited activities;
• Complying with PAGCOR regulatory requirements and applicable Philippine law;
• Responding to customer support requests and resolving disputes;
• Sending transactional communications including deposit confirmations, withdrawal notifications, and security alerts;
• Sending marketing communications (where you have consented or where otherwise permitted by applicable law);
• Improving platform performance, game selection, and user experience through aggregated analytics;
• Maintaining the security and integrity of the ph711 Platform.

7 Data Sharing & Disclosure

7.1 Service Providers

ph711 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processors (GCash, Maya, BDO, BPI, Metrobank, and cryptocurrency settlement partners), identity verification providers, cloud infrastructure providers, customer support software providers, and fraud prevention services. All service providers are contractually required to process personal data only on ph711's documented instructions and to maintain security standards equivalent to those applied by ph711.

7.2 Game Providers

ph711's game providers — including JILI, Pragmatic Play, PG Soft, and Evolution Gaming — receive limited technical data necessary to deliver game content and record game outcomes. This typically includes a pseudonymous player identifier and session token rather than directly identifying personal information. Game provider data practices are governed by their respective data protection agreements with ph711.

7.3 Regulatory and Legal Disclosures

ph711 may disclose personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, courts, or other competent authorities where required to do so by applicable law, lawful court order, or regulatory directive. ph711 will disclose the minimum personal data necessary to satisfy the legal obligation and will, where permitted by law, notify the affected data subject of the disclosure.

7.4 No Sale of Personal Data

ph711 does not sell, rent, or trade personal data to third-party advertisers, data brokers, or marketing companies. Personal data is never used as a commercial product by ph711.

8 Cookies & Tracking Technologies

The ph711 Platform uses cookies and similar tracking technologies to support essential Platform functions, improve user experience, and maintain Platform security. The following categories of cookies are used:

• Essential Cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings and preferred game categories, improving your experience on return visits.
• Analytics Cookies: Used to collect aggregated information about Platform usage patterns, including pages visited, session duration, and navigation paths, to help ph711 improve the Platform. Analytics data is processed in aggregate and does not identify individual users.
• Security Cookies: Used to detect and prevent fraudulent activity, multiple account creation, and other security threats by identifying unusual access patterns.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect your ability to use certain ph711 Platform features, including logging in and making deposits.

9 Data Retention

ph711 retains personal data for the periods necessary to fulfill the purposes outlined in this Policy and to comply with applicable legal obligations. The following general retention principles apply:

• Active Account Data: Personal data associated with an active ph711 player account is retained for the duration of the account relationship.
• Closed Account Data: Following account closure, ph711 retains identity, financial transaction, and gaming activity records for a minimum of five (5) years to comply with anti-money laundering obligations and regulatory requirements, unless a longer period is mandated by applicable law.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the player relationship, in accordance with Philippine anti-money laundering regulations.
• Communications Data: Support communications and correspondence are retained for up to three (3) years for dispute resolution and quality assurance purposes.
• Technical and Log Data: Server logs and technical data are retained for up to twelve (12) months for security monitoring and fraud investigation purposes.

Upon expiry of applicable retention periods, personal data is securely deleted or permanently anonymized such that it can no longer be associated with a specific individual.

10 Data Security

ph711 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and ph711's servers;
• AES-256 encryption for personal data stored at rest on ph711's servers;
• Bcrypt hashing with per-account salting for all stored password credentials;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Multi-factor authentication requirements for all personnel accessing systems containing personal data;
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform;
• Comprehensive security incident response procedures, including data breach notification protocols aligned with NPC requirements;
• Employee data protection training and confidentiality obligations.

While ph711 applies industry-standard security measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, ph711 will notify you and the National Privacy Commission in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular 16-03.

11 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph711:

• Right to be Informed: The right to be informed of how your personal data is being processed, which this Privacy Policy fulfills.
• Right to Access: The right to obtain a copy of the personal data ph711 holds about you and information about how it is being processed.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected or updated. You may update many account details directly through your ph711 account settings.
• Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph711's legal retention obligations.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ph711 has not handled your personal data in accordance with applicable law.

To exercise any of the above rights, please contact ph711's support team using the contact details in Section 14. ph711 will respond to all valid data subject requests within thirty (30) days. In complex cases, ph711 may extend this period by a further sixty (60) days with prior notice to you.

12 Children's Privacy

The ph711 Platform is strictly intended for individuals who are twenty-one (21) years of age or older. ph711 does not knowingly collect personal data from persons under the age of 21. The Platform employs age verification measures during registration and KYC processes specifically to prevent access by minors.

If ph711 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all balances will be forfeited in accordance with ph711's Terms and Conditions, and the personal data will be deleted as soon as practicable, subject to any overriding legal obligations. Parents or guardians who have reason to believe that a minor has registered with ph711 are encouraged to contact ph711's support team immediately.

13 Amendments to This Policy

ph711 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in its data practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email notification or prominent in-platform notice prior to the changes taking effect, except where immediate amendment is required by law or urgent security considerations.

The most current version of this Privacy Policy will always be accessible at ph711.cam/privacy-policy, with the effective date clearly indicated at the top of the document. Your continued use of the ph711 Platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy. We encourage you to review this Policy periodically to remain informed of how ph711 protects your personal data.

14 Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or ph711's data practices, or to exercise your rights as a data subject, please contact ph711 through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: 24/7 live support accessible directly through the ph711 Platform for logged-in members
• Response Time: Privacy-related requests are handled within thirty (30) days of receipt

If you are not satisfied with ph711's response to a privacy concern or data subject request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC complaints process is available through official Philippine government channels.